BOND Specialty Printers and Why We Are Here
In 1992, BOND was one of ten printing companies in a square block of Vancouver’s downtown core. It was a time of opportunity for anyone who had the resources to put up a sign and declare “print for sale”. In this competitive environment you had to stand out from the rest.
BOND had an attitude that customers didn’t have to pay for, service. Without service being our underlying mission we would have been the same as everyone else, selling print. Barriers were replaced with a “can do” attitude; the most important goal being to provide our customers with what they wanted, when they needed it. Of course quality was a given and proved challenging from time to time but the attitude to always try our best never wavered.
Do we remain relevant? I believe our customers would agree, yes, even more than the past. In our electronic world of fast communication, device to device, Bond is still driven by our customer’s needs and our will to service. We do not differentiate between large and small; everyone is given the same level of attention. Our relevance today is due to you, our customer; you have helped us become better. Service is no longer driven exclusively by management and a sales team, it is the mandate of all employees. BOND succeeds because our most important product is you, not print.
Choosing a Print Company
Many factors come into play when considering a printing company to manage your projects. At the very least, you should expect a helpful representative whose attention and knowledge will reassure you that your work is in capable hands.
Cost matters. Far too often, the lowest price is used as the decision making criteria without due attention to the whole job. Print quotes seldom reflect the level of service, quality of work or promise to honour both. When you work with an account representative from BOND, they can often offer you alternative ways to produce your order and possibly reduce the cost. It is a competitive field, to be sure. However, when you deal with BOND, you will obtain optimum value for the money – always fair and consistent pricing.
Time is money. Choose a printing company that responds positively to your urgent demands. BOND representatives will indicate clearly what is needed, offer realistic expectations and relieve you of all concerns, from the moment you send your order until the time it is delivered.